- Title
- Government policy to measure and enhance student experience in private higher education
- Creator
- Hougaz, Laura; Shah, Mahsood; Morison, Anthony
- Relation
- Journal of Institutional Research South East Asia Vol. 12, Issue 1, p. 5-16
- Relation
- http://www.seaairweb.info/journal/index.aspx
- Publisher
- Southeast Asian Association for Institutional Research
- Resource Type
- journal article
- Date
- 2014
- Description
- In an increasing competitive higher education context, and with a new regulatory framework in Australia, the measurement and enhancement of student experience are considered vital for internal quality assurance and external assessment of quality. Understanding students' perceptions of their study experience is becoming more important. Governments and the national regulator are using the results of student surveys to assess potential risks, benchmark across similar institutions, and are eager to publish the results in the public domain. A number of survey instruments have been developed to strengthen the measurement and reporting of student experience. They include the introduction of the new University Experience Survey (UES), the current review of the Australian Graduate Survey (AGS), and the introduction of the My University website. To date none of the recent policies related to student experience are aimed at the non-university higher education provider (NUHEP) sector. This is despite the growth of the private higher education sector, and the student experience now being used by the Tertiary Education Quality and Standards Agency (TEQSA) as a risk indicator. This article outlines the current dilemma in the consistent measurement and reporting of student experience, and it argues the need for the government to revisit its policies with the view of a 'one tertiary education' approach that may be adopted by all types of providers including Vocational Education and Training (VET), higher education, and dual sector providers.
- Subject
- non-university higher education providers; government policy; student experience; student engagement; student surveys
- Identifier
- http://hdl.handle.net/1959.13/1304219
- Identifier
- uon:20829
- Identifier
- ISSN:1675-6061
- Language
- eng
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